Frequently Asked Questions
Got questions? We've got answers! Learn everything you need to know about our services.
🎧 Need Assistance?
Have questions about bookings, routes, or pricing? Our team is here to help you with prompt and reliable support.
Connect with SupportYou can book a transfer easily through our website by selecting your pickup location, destination, date, and preferred vehicle type.
We offer a range of vehicles including sedans, SUVs, vans, and luxury cars to suit your travel needs. You can choose your preferred vehicle when booking your transfer.
Yes, you can cancel or reschedule your booking. Please contact our support team at least 24 hours before your scheduled pickup to avoid any cancellation fees.
Yes. We take data privacy seriously. Your personal and payment information is securely stored and used only for booking purposes. We never share your data with third parties.
Once your booking is confirmed, you will receive the driver’s contact details. For any assistance, our support team is available via phone, email, or the “Connect with Support” button on our website.
We recommend booking your transfer at least 24 hours in advance to ensure vehicle availability and timely confirmation. However, same-day bookings are accepted based on availability.
Yes, you can modify your pickup time or location by contacting our support team. Please inform us at least 12 hours before your scheduled pickup to update your booking without any extra charges.
We currently accept cash payments only. Please make your payment directly to the driver at the end of your transfer.
You can cancel your booking at least 24 hours before your scheduled pickup time with no charges. Since we accept cash payments only, no online refund process is required. If you cancel after the driver has been dispatched, a small service fee may apply.